Terms and conditions - 25% Off Your First Shop and Three Months Free Smart Pass
The 25% off offer is for new customers aged 18 and over only. To redeem the voucher you must use the voucher code
specified in the banner at check out on your first shop.
You must spend a minimum of £60 or more on your first shop in order to use the 25% discount. Minimum spend
excludes delivery, tobacco products, alcohol, postage stamps, infant formula, pet food, the purchase of Ocado Gift
Vouchers and food donations with Ocado. Statutory minimum alcohol pricing applies.
The maximum discount is £20. For example, if you spend £100 on items listed below, you will receive
the maximum discount of £20.
The 25% off is only available on fresh produce, food cupboard, bakery, frozen, soft drinks, tea & coffee,
toiletries, baby meals (excluding infant formula) and finger foods.
The Three Months Free Smart Pass is only available for new customers who do not already have a Smart Pass and who
have redeemed their 25% off voucher on their first shop ("Three Months Trial").
The Three Month Trial will automatically start within 3-5 days of your first shop being delivered, where the 25%
off voucher was redeemed.
The Three Month Free Smart Pass entitles customers to all the benefits of Smart Pass, including free delivery, for
the duration of the Three Month Trial, full details of which can be found
here.
Prior to the end of the Three Month Trial we will contact you to ask you to confirm if you want your Smart Pass
membership to continue after the Three Month Trial.
If you want your Smart Pass membership to continue after the Three Month Trial, this will be at the fixed
applicable rate for your Smart Pass membership.
If you do not want your Smart Pass membership to continue after the Three Month Trial or we are unable to contact
you, your Smart Pass membership will automatically end at the end of the Three Month Trial and you will need to
pay for any deliveries which are due to be delivered after the Three Month Trial.
Geographical restrictions apply, visit our
Postcode
Checker
to check if the offer is available in your area.
This offer cannot be redeemed against orders to be delivered between 18th - 26th December inclusive.
In relation to the Three Month Free Trial, during the 20th - 24th December (“Delivery
Restrictions Period”) the following restrictions apply:
a. Delivery charges will still be payable for deliveries during the Delivery Restrictions Period. We will inform
you of our delivery charges on our Website.
b. You may book a maximum of 2 deliveries during the Delivery Restrictions Period, of which no more than 1 can be
booked for delivery during the period 23rd December to 24th December.
c. The availability of delivery slots during the Delivery Restrictions Period is not guaranteed and is subject to
availability.
d. For deliveries during the Delivery Restrictions, we reserve the right to charge you the equivalent of the
delivery fee in the event you cancel your order and/or delivery 14 days or less prior to your delivery date.
You may not receive priority access to delivery slots during the Delivery Restrictions Period for this year, but
you will receive priority access the following year if you are still a Smart Pass member. If you do receive
priority access this year, we will contact you informing you of priority access to and how to book a Christmas
delivery slot before the slots are made available to customers who are not Smart Pass members.
The voucher is redeemable on any day of the week, but deliveries are subject to availability and are limited to
one per day.
The voucher is non-transferable and there is no cash alternative available.
This voucher cannot be used in conjunction with any other voucher.
One voucher per customer and per registered address.
For information on how we process personal data, visit our Privacy Notice and Cookie Policy available here.
